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Excellence in Communications via Meetings

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Judging criteria:

The judges will be focusing on the following areas when scoring your entry.  
Write your entries accordingly.

  • Identification of needs of the specified customer/stakeholder group (10)
  • Clearly-defined strategy to deliver outcomes against specified objectives (10)
  • Creativity or innovation in content, presentation or delivery (allowing for level of competition for meetings in given therapeutic area) (10)
  • Clearly-differentiated evidence of i) outtakes ii) outputs and iii) outcomes (10)
  • Evidence that the activity has developed or enhanced relationships with key clinical groups or associations (10)
  • Evidence of overall educational value (10)
  • Effectiveness – evidence for and measurement of successful outcomes against key objectives. The judges will be looking for sustained meeting impact on practice. (20)

Remember: anonymise your entry. Only one set of supporting materials required.

Don't forget: provide a copy of any previous submission for this work

This award recognises meetings (which may be a series) that facilitate the integration of clinical/professional expertise and experts in the field, who are known and respected by their peers for their dedication and integrity. The meetings should provide innovative and lasting contributions to clinical/professional practice (eg, guidelines for treatment, consensus statements, opinion-forming proceedings and changes to opinion in clinical/professional practice) that will improve standards of healthcare in the future.

Entries must show how the activity has developed or enhanced relationships with key clinical/professional groups or associations, to disseminate expertise and clinical/professional experience to a wider audience. They must provide evidence of being a relevant and strongly educational programme to increase awareness and knowledge of effective treatment, optimise patient care pathways for the management of a condition or disease and ultimately improve standards of care.

Judges will want you to put your campaign into context, at the outset, to clarify the rationale behind your strategy and tactics. They need to know what your ambitions were and how meetings were used to drive them.

Entries may be submitted for virtual, local country (UK), European or international meetings. Entries should acknowledge/credit the role of meeting organisers.

Work conducted between July 2016 and December 2018 will be eligible. However, where applicable, the next steps for the campaign should be included in the entry.

Entry Format

Executive Summary (max 200 words)

Must be supplied separately from the two-page A4 submission.
If your submission is nominated for an award, only extracts from executive summaries will be published, allowing you to ensure it contains no confidential information. No other part of your entry will be reproduced. Please note that the judges will not see the executive summary and it does not
need to be anonymised.


(unless otherwise indicated in the category description).

1. Situation/Market Analysis

A description of the situation/environment before you undertook the work. For example:

  • What information, research, analysis etc that led you to identify the problem, issue or opportunity
  • What insights that helped you work towards a plan or solution

  • Provide benchmark data*  

    (if available) so that the judges can see what the metrics/trends were before the programme began. They can then see changes from baseline metrics brought about by your programme or initiative
  • What challenge(s) had to be overcome.

2. Objectives

Provide clearly defined SMART objectives  

The judges recommend no more than five.

  • Make sure you clearly identify key audiences and define benefits to them and to stakeholders and the organisation

3. Strategy

Describe your strategy

  • What was the plan/approach adopted to meet your objectives?
  • Who was involved in the delivery team (both internal and external)?
  • What was the rationale for any collaboration with external stakeholders?
  • Was there a part of the strategy that was truly innovative/groundbreaking?

4. Tactics

  • How was the strategy implemented in line with your objectives?
  • What channels/tactics did you employ to implement the strategy and why did you select these channels?

5. Effectiveness: Outcomes vs Objectives

Demonstrate how outcomes were delivered/achieved against your stated objectives.  
Show clear evaluation of:

  • Outtakes (knowledge, attitudes, opinions, levels of confidence, number of people who heard about the campaign etc.)
  • Outputs   (volume of coverage, number of leaflets, hits to websites etc.)
  • Outcomes (quantifiable changes in behaviour or action taken as a result of the campaign).

What did success look like for the campaign? Show the real benefit that the work delivered for stakeholders, patients and the organisation.

*This is where you should refer to the benchmarks you identified earlier.

6. Stakeholder Testimonials and Client Verdicts

You must provide a minimum of one (maximum three) independent, third-party stakeholder testimonials. These will be scored by the judges in terms of their quality and relevance and can significantly influence your overall score.

You will also need to provide a minimum of one (maximum three) client testimonials.

  • Approved quotes may be submitted as a letter, fax or email supporting the overall effectiveness of the programme or activity, but the quotes themselves must be included in the two-page submission.
  • Include contact details for the stakeholder(s) (email address and telephone number) for verification purposes
  • If the stakeholder(s) references are confidential, please highlight this on the entry form.

7. Lessons Learned  

What lessons did you learn that would help with future work?

8. Supporting Materials  

(not included in submission length limit)

    A summary sheet must  be supplied with supporting materials, detailing each of the supporting materials and clearly referencing where evidence can be found to support claims made in the entry about outcomes, such as shifts in awareness, attitude and reported behaviour, eg info on sample size, method of data collection etc.

    Entries will not be accepted without this document.
  • Where possible, provide a copy of the original brief from the client
  • If you have submitted the same campaign/work previously, provide a copy of the previous submission(s).
  • Supporting Materials do not need to be submitted until Friday 29 March 2019.

Category Sponsors

Key dates

Entry deadline 14 March 2019
Extended entry deadline 21 March 2019
Judging days 9 May and 23 May 2019
Awards Ceremony 4 July 2019

Contact information:

For sponsorship opportunities:
Sales Team
Tel: +44 (0)1372 414200

General event enquiries:
Debbie Tuesley
Tel: +44 (0)1372 414243

Behind the Judging: An exclusive insight into all the major healthcare awards

Behind the Judging: Communiqué Awards
Find out what co-the chair of judges Annabelle Sandeman, senior judge Neil Flash and previous award winner Jan Steele have to say on how the judging process works, what the judges focus on, tips on what helps and what distracts within an entry and get insights into how previous winners have created that stand out submission.