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Communiqué Communications Consultancy of the Year

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Finalist

Ruder Finn


Summary of work

2015 was a year of major progress at Ruder Finn. We maintained our rapid growth, kept clients and staff happy, and received the highest external recognition for our work.

Revenue leapt by 21%, contributing to 57% growth in the past three years, with 18% profit.

Financial success was not at the expense of staff or client churn, with 91% and 100% retention respectively.

100% of staff are proud to work here and 100% of clients are happy with our work and would recommend us to colleagues or peers. We also reinvested 10% of profit on training and development.

Creative excellence culminated in a 2015 Cannes Lion for our ‘Protecting Our Tomorrows’ campaign for Novartis - the only healthcare PR agency to receive the honour.

Our success was built on three strategic imperatives:

1. Retain and grow our client base, based on a commitment to deliver exceptional service

2. Invest in growth teams, such as internal communications (which doubled in size)

3. Build our content and digital capabilities, to offer a broader and more valuable set of services to the market.

The result is an agency set up to achieve long-term sustainable growth within an evolving and challenging healthcare market.

Judges' comments

A smart team that wasn’t afraid to modify their business to support clients through a period of change. This change was focused through clear strategic lenses and ultimately delivered high growth, award winning work and great results.


Winner


Highly commended



Sponsors

Behind the Judging: Communiqué Awards

Behind the Judging: Communiqué Awards
Find out what the chair of judges Anna Korving, senior judges Sarah Matthew and Annabelle Sandeman and previous award winners Paul Tanner, 90TEN and Emma Reynolds, Cohn & Wolfe; have to say on how the judging process works, what the judges focus on, tips on what helps and what distracts within an entry and get insights into how previous winners have created that stand out submission.