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The Pegasus Award for In-House Team of the Year

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Healthcare at Home

Summary of work

Healthcare at Home is the UK’s leading provider of clinical care in the home, with over 1,500 employees caring for more than 165,000 patients a year. Partnering with health systems and pharmaceutical companies, we develop innovative models of care that meet the needs of patients with a wide range of conditions.

In 2014, the company faced significant operational challenges which impacted on employees and the Company’s reputation among NHS and pharma partners - but most importantly, patients. A new CEO took immediate action to restore operational capability and a new Marketing & Comms team was then established. Since then, Healthcare at Home has been transformed with the help of a small dedicated team who have focused on defining and building the case for clinical care in the home, our employees, and most importantly, listening to our patients, the people we serve.

In 2016, Healthcare at Home was recognised as a top local employer and this was followed by the Investors in People Silver Award. Our profile on social media channels has also doubled (e.g. 4,000 -10,000 LinkedIn followers). Today, feedback from employees and patients about the service Healthcare at Home provides is very positive.

Judges' comments

Healthcare at Home told their story well to highlight the importance of internal communications during a particularly trying time for the company, in the aftermath of which its operations ended up fundamentally changed. They did a good job and all had a role to play in this.


Category Sponsors

Key dates

Entry deadline 5 March 2020
Extended entry deadline 12 March 2020
Judging day 1 7 May 2020
Judging day 2 21 May 2020
Awards Ceremony 2 July 2020

Contact information:

For sponsorship opportunities:
Sales Team
Tel: +44 (0)1372 414200

General event enquiries:
Debbie Tuesley
Tel: +44 (0)1372 414243

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