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Leading by Example – Putting Patients at the Heart of our Brexit Communications Strategy

by Sanofi

Summary of work

Leading by Example – Putting Patients at the Heart of our Brexit Communications Strategy

Following the 2016 vote to leave the European Union, the future of the pharmaceutical industry in the UK was thrown into a period of instability and extreme uncertainty. When Article 50 was triggered in March 2017, industry was effectively given two years to ensure that it could continue to get its products to the patients who rely on them every day whilst operating outside of the EU regulatory regime. This opened up new challenges to both Sanofi and industry alike, at the heart of which was a need to reassure patients, the public and government that industry was doing everything possible to ensure the continued supply of medicines.

Recognising these challenges, and its own responsibility to address them, Sanofi put in place an ambitious communications strategy that would see it lead by example, supporting industry and government to work together in the best interest of patients and the public. This saw a much more proactive and responsive approach implemented, supporting by streamlined internal communication channels. The outcome has been improved transparency and collaboration across industry, government and the media to ensure that public is reassured.

Judges' comments

Sanofi showed true leadership behaviour to give a voice to the industry on this issue - delivering much needed reassurance to patients during a turbulent time.

Highly commended

MSD Corporate Reputation Programme 2017-18 - by MSD with support from The Red Consultancy


Project Family - by 90TEN for Ferring Pharmaceuticals

Sandoz HACk – Healthcare Access Challenge - by Weber Shandwick for Sandoz

Category Sponsors

Key dates

Entry deadline 5 March 2020
Extended entry deadline 12 March 2020
Judging day 1 7 May 2020
Judging day 2 21 May 2020
Awards Ceremony 2 July 2020

Contact information:

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Tel: +44 (0)1372 414243

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Behind the Judging: Communiqué Awards
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