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Award for Patient-Centricity

Sponsored by

  • Full Results
    • Winner

      Diabeter – Specialised Diabetes Clinic for Better Outcomes and Better Lives

      by Diabetes360 Clinic Network with support from Medtronic


      Finalists

      CML-Life Patient Support Programme

      by Incyte Biosciences with support from The EarthWorks (an Open Health Company)

      Think Toddler Sized

      by Network Rail, Samaritans, British Transport Police and Rail Delivery Group with support from Pegasus

      Infantile Onset Pompe Disease Schools Pack

      by Sanofi Genzyme with support from Aurora Healthcare Communications

      Small Talk Saves Lives

      by Network Rail, Samaritans, British Transport Police and Rail Delivery Group with support from Pegasus


Back to Results


Winner

Diabeter – Specialised Diabetes Clinic for Better Outcomes and Better Lives

by Diabetes360 Clinic Network with support from Medtronic


Summary of work

Diabeter is part of Diabetes360, an international network of diabetes specialised clinics with locations in the Netherlands and in Dallas, US.

With five clinics in and +2,300 patients across the Netherlands, Diabeter aims to decrease the burden of type 1 diabetes for patients and their families by supporting them to achieve better clinical outcomes and to live a healthier and longer life without complications. We do that by offering patient-centric, individualised care with 24/7 expert support, a warm, motivating non-clinical experience and by empowering self-care management through remote coaching and digital data-driven support. We also collaborate closely with our patients to set joint targets and we measure, track and analyse outcomes for every patient to continuously optimise our tailored care. This model has resulted in systematic improvement in outcomes for our patients and our five clinics have an average rating of 9.5/10 on the independent patient review site www.Zorgkaart.nl

Judges' comments

The Diabeter campaign showed an ability to truly put patients at the centre and challenge the care model. It demonstrated efficiency, and most importantly improved patient experience and self-management. The company’s approach is impressive and effective, as well as showing great empathy and understanding which, as judges, we loved.


Finalists

CML-Life Patient Support Programme - by Incyte Biosciences with support from The EarthWorks (an Open Health Company)

Think Toddler Sized - by Network Rail, Samaritans, British Transport Police and Rail Delivery Group with support from Pegasus

Infantile Onset Pompe Disease Schools Pack - by Sanofi Genzyme with support from Aurora Healthcare Communications

Small Talk Saves Lives - by Network Rail, Samaritans, British Transport Police and Rail Delivery Group with support from Pegasus


Key dates

Entry deadline 29 August 2019
Extended entry deadline 5 September 2019*
*additional fee applies
Judging day 26 September 2019
Company/Team Interviews 9 October 2019
PMEA Event 27 November 2019