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PMEA Support Agency of the Year

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Finalist

CMC


Summary of work

As an established agency with over 25 years of experience, CMC has continued to deliver year-on-year growth despite an increasingly competitive market. This growth has exceeded 100% in the last five years. 2017 was another successful year in which we delivered 9% growth.

Four strategic imperatives underpinned our success:

  • Delivering innovation and excellence for our clients
  • Continuing to build our infrastructure to facilitate growth
  • Investing in leadership and management
  • Establishing our learning and development programme.

Highlights included:

  • Four new global offices established: Japan, Pennsylvania (US), Manchester and Glasgow (both UK), providing a strengthened base on which to build
  • 25 new starters, along with a staff retention at 87%
  • Great feedback received in our annual staff survey: 92% of colleagues recommended CMC as a great place to work. Feedback also recognised CMC’s caring and nurturing culture – ‘a community of smart and kind people’
  • Successful launch of a global learning and development team: its success demonstrated by 20% of our colleagues being promoted during the year

2017 was an exceptional year for CMC, laying the foundations for yet more exciting growth. Business results from January to June 2018 demonstrate continued growth ahead of target.

Judges' comments

CMC demonstrated good metrics and a clear strategy. They have a strong staff retention rate, with a clear development plan, which resulted in high satisfaction scores from their team. After 25 years, CMC are still clearly ambitious and this stood out in their entry.


Winner



Finalists

CMC