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Excellence in Patient Focus

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Finalist

Around the kitchen table

Eisai with support from Tonic Life Communications


Summary of work

As part of the company’s human healthcare mission, Eisai’s oncology business unit asked Tonic Life Communications to devise a non-profit initiative that would provide a practical support service, involve Eisai staff in experiencing the lives of people with cancer, enhance the reputation of Eisai among key oncology stakeholders, build mutual trust and be genuinely ‘different’. Partnering with UK cancer support network Maggie's, chef and cookery author Penny Ericson, an NHS dietician and cancer patients in the UK, Germany and France, the 'Around the Kitchen Table' chemotherapy cookbook was born. Containing over 50 recipes and dietary information, the book and its subsequent roll-out has exceeded expectations through its internal employee engagement, traditional and online media coverage and patient advocacy support. The cookbook has been distributed to Maggie’s Centres, other cancer charities, Eisai employees and HCPs. It is also available to download as an e-book free of charge. The initial 2,000 print run in English has now been translated into three languages and 15,000 more copies are being rolled out across Europe. Over 500 Eisai employees have been actively engaged in the project and the cookbook received internal recognition by being nominated for a global hhc CEO award.

Judges comments

Engaging and simple, this innovative approach engaged staff and patients in developing a cook book based on the fact that nothing else of quality is available to cancer patients. The impact of this project has been significant in delivering patient-centric outcomes.



Finalists

Developing patient reported experience measures in cardiac surgery - Edwards Lifesciences and British Cardiac Patients Association with support from Wicked Minds

Around the kitchen table - Eisai with support from Tonic Life Communications

HaemophiliaLIVE 2013 - Novo Nordisk UK with support from Bedrock Healthcare Communications