Please login to the form below

Not currently logged in
Email:
Password:

Digital intelligence blog

Pharma insight on digital marketing, social media, mobile apps, online video, websites and interactive healthcare tools

O2 Health hangs up on UK telehealth plans

Recognises eHealth potential but says uptake was slower than expected

mHealth telehealthO2 Health has pulled out of the UK mobile telehealth market, citing slower than expected uptake.

The telecoms company will continue to offer its core mobile and ICT services to the health sector, via its public sector team, but has withdrawn its telehealth and telecare products.

Nevertheless, in a statement the company said “eHelath is a sector with significant potential and, as such, remains an important priority for [O2 Health's parent company] Telefonica”.

Its Help At Hand (telecare) and Health At Home (telehealth) services will be available until December, 31, at which point they will be switched off and all customer data will be securely disposed on.

In a statement posted to the company's website O2 Health said the “difficult decision” to withdraw the services “has not been taken lightly”.

Launched last year, Help At Hand offered a personalised contact service through a specially designed handset with built-in GPS technology and features that included a fall detector.

Meanwhile Health At Hand, which only debuted in March this year, offered connected devices to monitor patients and enable healthcare professionals to track symptoms of conditions like heart failure and pulmonary disease.

Such a focus on long-term conditions should have chimed perfectly with the UK government's focus on both long term conditions and the potential of telehealth.

But instead O2 Health has decided it can't wait for the promise of eHealth to be realised, guided perhaps by the impacts of the huge reorganisation of the NHS and healthcare budgetary constraints.

21st August 2013

From: Healthcare

Share

Tags

COVID-19 Updates and Daily News

Featured jobs

PMHub

Add my company
Lucid Group Communications Limited

WE’RE ON A MISSION To enhance patients’ lives through communication that changes behaviour and improves patient health outcomes....

Latest intelligence

7 important considerations for creating an inclusive clinical trial website
You might have noticed that all of us here at COUCH Health are big advocates for taking action to improve diversity and inclusion in the world of clinical research. ‘Taking...
Employee engagement
Route 66: can remote working put two-thirds of us back on the road to engaged employment?
Pre-pandemic, 66% of the world’s workforce weren’t engaged in their jobs – Chris Ross examines how the rush to remote working has impacted employee engagement...
Demonstrating the value of HCP self-serve portals
Develop the art of setting KPIs and metrics aligned to your specific objectives, target personas, key educational messages, content, website features and journeys....

Infographics