Please login to the form below

Not currently logged in

Customer focus

The organisational orientation that focuses on satisfying the needs of potential and actual customers. Customer focus is considered a key element of business success.

Customer Focusing is a strategy for recognising the customers, products/services, quality features, and performance measures which are vital to a business unit. Businesses find frequent Customer Focus sessions beneficial at reestablishing with members of their business, the core focus of their company.

See also:
Customer relationship management (CRM)

Your comments about Customer focus:

Your name:
Your email:

Featured jobs

Subscribe to our email news alerts


Add my company
mXm Medical Communications

mXm Medical Communications meets the needs of pharmaceutical marketers and medics who require a highly experienced, bespoke service from their...