A programme designed to educate, encourage and support patients in the ongoing use of their medication. Concordance also referred to in medicine as (compliance, adherence, or capacitance) describes the degree to which a patient correctly follows medical advice given by a medical professional. Most commonly, it refers to the medication or drug compliance by the patient, the use of medical appliances and the attendance of counseling or other courses of therapy. Both the patient and the health-care provider affect Concordance. A positive physician-patient relationship is the most important factor in improving a Concordance Plan. However the high cost of prescription medication may also have bearing on Concordance breakdown.
Customer, Ambulatory Care and Diagnostics Centre (ACAD), Utility weighted index, Prophylaxis, National Service Frameworks (NSF), Off-label use, e-Detailing, British National Formulary (BNF), World Health Organisation (WHO), Cost–benefit analysis, Health profile, Practice Based Commissioning (PBC), Customer loyalty, Brand image, NHS Direct,