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Where customer information, stored in an electronic database, is used for targeting marketing activities. Information can be a mixture of what is gleaned from previous interactions with the customer and what is available from outside sources.
Database marketing is most commonly used to promote a product or service for marketing purposes. The process of communication can be any addressable medium, as in direct marketing.
Behavioural targeting, DRIP Framework, Guarantees and warranties, Franchising, Campaign, Latent demand, Four Ms, Lead management, Marketing concept, Digital creative, Marketing mix, Marketing cost analysis, Field marketing, Concordance programme, Customer focus,