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Less than 50 per cent of US citizens 'satisfied' with healthcare

Data from the US Agency for Healthcare Research and Quality has shown that less than half of US citizens rated their health care quality as "satisfactory".

Data from the US Agency for Healthcare Research and Quality has shown that less than half of US citizens rated their health care quality as "satisfactory".

The AHRQ polled people aged 18 or over that had been to a doctor or hospital in the last year. They were asked to rate their standard of care on a scale where zero was the worst possible care and 10 the best. Only 48 per cent rated their care as a nine or a 10, according to the latest News and Numbers from the AHRQ.

Thirty-one per cent of Asians and American Indians rated their care as a nine or 10, while thirty-seven per cent of Alaska Natives rated their care a nine or 10. Less than half of whites (49 per cent) and African-Americans (46 per cent) rated their healthcare similarly. Only 43 per cent of Hispanics reported that they were receiving high quality health care.

Just less than 60 per cent of people age 65 and older who are under Medicare (with or without additional private or public health insurance) rated their care the highest, compared with 46 per cent of privately insured patients and 39 per cent of uninsured US citizens.

Men and women gave similar ratings of how they viewed the quality of their care, with 46 and 49 per cent seeing their care as "excellent", respectively.

This AHRQ News and Numbers publication is based on data from the 2006 National Healthcare Quality Report, which examined the quality of health care across the US on effectiveness of health care, patient safety, timeliness of care and patient centeredness.

The data can be accessed on

30th September 2008


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