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Staff help NHS develop measures of care

NHS staff across a variety of roles are being encouraged to help develop new standards to measure and improve care in the NHS

NHS staff across a variety of roles are being encouraged to help develop new standards to measure and improve care in the NHS.

In his report, High Quality Care for All, health minister Professor Lord Darzi defined safe and effective care, along with a positive patient experience as the measure of quality in the NHS. To achieve this, Lord Darzi sees all NHS staff measuring what they do as a basis for transforming quality.

The Department of Health (DH) has identified a list of current measures used across the service. NHS staff are being given the opportunity to comment on the usefulness of these existing measures and to suggest others for inclusion on the list.

"We can only improve the quality of care we give to patients if we constantly and methodically measure it. Developing a set of quality indicators in partnership with frontline staff will allow clinicians to measure their team's performance in a constant strive to improve and compare it with their peers across the NHS. These indicators will soon become a resource to challenge and stimulate NHS staff to drive up standards in healthcare,” said Lord Darzi.

"I want NHS staff to work together to develop useful and meaningful measures of their work. This will help improve the entire patient experience by delivering safer and more effective care," he continued.

In partnership with the DH, the survey is being supported by five Royal Colleges and the Cardiovascular Society, all of which will be actively involved in the survey and its outcomes. The results will be used to develop a range of indicators, which will be implemented from 2009.

18th November 2008

From: Healthcare

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