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OPEN Health

OPEN Health is a family of expert practices, working in partnership to drive positive change in healthcare communications & market access. With over 500 staff globally and 3 key practice areas:

OPEN Health - Medical Communications

OPEN Health - Patient & Brand Communications

OPEN VIE - Value, Informatics & Evidence

Areas of Expertise

MEDICAL COMMUNICATIONS

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Publications

Medical communications

Internal training

PATIENT & BRAND COMMUNICATIONS

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Brand Comms

Patient Comms

Public Relations

Research & Insight

VALUE, INFORMATICS & EVIDENCE

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Market access

Health informatics

Real world evidence

Corporate Social Responsibility

Our efforts to help improve our society

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At OPEN Health, we recognise that business success lies not just in financial performance but also in the sustainability of our impact on the world in which we live.

We are committed to using our talents, skills and resources in ways that can do most good for our people, our communities, and the environment around us.

Everyone at OPEN Health is able to submit an idea for a CSR initiative or activity, so all staff can garner support for causes close to their hearts and participate in the busy calendar of events – whether it’s raising money, raising awareness, or pro-bono provision of our valuable services.

Who we've helped

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My Name’5 Doddie foundation * Carers UK * Alexander Devine Children’s hospice * Foxes Piece School * Sandygate school * British Heart Foundation * Ouseburn Farm * MyelomaUK * Strive for Five * OneCan food bank + trust * Macmillan Cancer Support * Sport Relief * XP Support Group * Equali-Tea * Holy Trinity School Marlow

CSR report 2018

Alexander Devine Website has gone live!

OPEN Health Graduates and the XP Support Group

Christmas Spirit 2019

CSR Report 2019

Team

Matt de Gruchy CEO, Patient & Brand Communications MattdeGruchy@OpenHealthGroup.com View LinkedIn profile	Amanda Pulfer Strategic Director, OPEN VIE AmandaPulfer@openvie.com View LinkedIn profile
Carwyn Jones Senior Partner, OPEN Health carwynjones@openhealthgroup.com View LinkedIn profile	Louise Carrington Client Partnership Lead, Medical Communications LouiseCarrington@OpenHealthGroup.com View LinkedIn profile

Press Releases

OPEN Health Group Appoints New Leadership
OPEN Health’s Digital team have won a Bronze Award at the PM Society Digital Awards 2020
OPEN Health’s Learning & Development team have won a Bronze Award at the PM Society Digital Awards 2020
OPEN VIE is awarded a Bronze Award at the PM Society Digital Awards 2020
Meet OPEN Health and Pharmerit Experts at the World Pharma Pricing Market Access and Evidence Congress 2020
OPEN Health Medical Communications is awarded Medical Affairs Agency of The Year at the Communiqué Awards 2020: We are delighted to announce that OPEN Health Medical Communications was named Medical Affairs Agency of the Year at the virtual 2020 Communiqué Awards ceremony on 02 July 2020.
Candice Subero to Lead Global Marketing for OPEN Health
The RARE Youth Revolution has begun: OPEN Health are proud to support RARE Revolution Magazine who have launched a dedicated RARE youth online platform powering up the voices of the youth rare disease community.
Jeff Anderson joins OPEN Health as European Lead for OPEN VIE and Pharmerit
COVID-19 message to clients from OPEN Health CEO, David Rowley
Meet two of OPEN Health’s practices - Peloton Advantage and Pharmerit at MAPS 2020: Turning scientific knowledge and data into evidence
OPEN Health announces the integration of Pharmerit International into the group: OPEN Health has today announced the integration of Pharmerit International, a global leader in health economics and outcomes research (HEOR), into its group of companies.
OPEN Health PBC recognised as No. 1 independent creative agency: We’re No.1! PMLive have named OPEN Health Patient & Brand Communications as the no.1 independent creative healthcare agency. The aim of the PMLive Top 10 lists is to highlight those creative agencies who had the most impact in the UK healthcare sector in 2018.
Rob Pilbrow joins OPEN Health as Global Managing Director, Medical Writing: OPEN Health Group have appointed Rob Pilbrow into the newly formed role of Global Managing Director, Medical Writing.
OPEN Health Medical Communications announces Group MD promotions and welcomes new Creative Director: OPEN Health Medical Communications has announced the promotion of two members of its senior leadership team. Jen van Zwieten and Margot Hannah become Group Managing Directors, with responsibility to oversee and drive the strategic goals for the medical communications teams in Europe.

White Papers and Resources

Rare Disease Day 2021: To mark Rare Disease Day 2021 on Sunday 28 February, OPEN Health will be intentionally quiet on all LinkedIn channels from 26 February to 1 March in order not to distract from awareness generated by patient groups.
What’s in it for me? How to engage, motivate and support staff with internal training at OPEN Health
What NORD’s RareInsights® 30-year comparative analysis means to us and our clients at OPEN Health
OPEN VIE and Pharmerit Bring the Best of Both Worlds to Virtual ISPOR Europe 2020: Join OPEN VIE and Pharmerit – an OPEN Health Company at the ISPOR European Virtual Conference from 16-19 November 2020 to see how we are shaping the healthcare industry with innovative research methods and world-class communications.
OPEN Health brings the Best of Both Worlds to MAPS EMEA 2020
OPEN Health delivers over 250 virtual activities during COVID-19 – A clear path forward
How Far Do You Want To Go?: Join OPEN Health's virtual careers event on Tuesday 10th November, 15:00–17:00 GMT and discover where a career in medical communications could take you…
NORD Rare Diseases Breakthrough Summit: Gavin Jones, Director of Rare Disease, provides his thoughts on last week’s NORD Breakthrough Summit and a collective need to reduce inequalities in rare disease
The Patient as Priority: How can effective internal training contribute to improving patient outcomes?: Hear from OPEN Health's Briony Frost
A day in the life of Becca McConnell a Senior Account Executive: We asked Becca McConnell to give us an insight into her role as Senior Account Executive at OPEN Health.
Responding to dynamic shifts in value communications: OPEN Health’s Beth Lesher and Annemarie Clegg examine what the convergence of medical communications and market access means for pharmaceutical companies.
Reflections of a Fireside Chat from the World Orphan Drug Congress 2020: Hear from Trish Shepherd COO, Patient & Brand Communications, OPEN Health
OPEN Health has been awarded a Bronze Medal by EcoVadis
Digital Therapeutics Landscape in Europe: OPEN Health introduce an overview of regulatory and HTA developments for digital therapeutics in Europe focusing on Germany and the UK
OPEN Health’s virtual reflections on the World Orphan Drug Congress US
A day in the life of the Global Head of Publications: We asked Mina Patel to give us an insight into her role as Global Head of Publications at OPEN Health
Striving to become more patient-centric?: Explore more with OPEN Health
Meet OPEN Health and Pharmerit Experts at the World Orphan Drug Virtual USA Congress
OPEN Health at the World Orphan Drug Conference USA: Our Director of Rare Disease, Gavin Jones looks forward to his conversation with Emily Crossle & Betsy Bogard at #WODCUSA2020 !
Margot Hannah, OPEN Health - A personal perspective of LGBT+ and diversity.: Ditch the Label – it’s just me.
OPEN Health Webinar - Succeeding with Star Wars Medicine: Summary of their recently published white paper on gene therapy followed by a Q&A session on 12th June 2020. Book now!
Yurie Oates, Account Director, OPEN Health gives us some Top tips from 5 years of account management on #MedCommsDay
A day in the life of an Associate Publications Director: Eleanor Raynsford, Associate Publications Director, OPEN Health gives us an insight into a day in the life of her role.
Vicky Bramham, Managing Director at OPEN Health PR shares tips on media relations during COVID-19: Vicky speaks with freelance health journalist Jacqui Thornton who gives her expert view on how best to approach media relations during this unprecedented time.
OPEN Health attend EB World Congress—building on momentum and strength in numbers for epidermolysis bullosa: Ben Speller shares his thoughts on the value of disease specific congresses
OPEN Health use PR to support clinical trial recruitment: International Clinical Trials Day finds clinical research in the spotlight like never before, with any news coming from the many studies into potential vaccines and treatments for SARS-CoV-2
OPEN Health | European Congress on Rare Diseases (ECRD) 2020 in 60 seconds: Gavin Jones, Director or Rare Disease, attends the congress to better understand the viewpoints of patient groups, health systems and payers
OPEN Health attend day 2 of the ECRD2020 congress: Gavin Jones is looking forward to sessions on innovation in advanced therapies and working towards equitable access.
OPEN Health continued support for My Name'5 Doddie: Charity fundraising for Motor Neuron Disease
OPEN Health's latest partnership with Rare Revolution Magazine: Richard Jones introduces our Head of Health Psychology (Dr Sumira Riaz)
OPEN Health CSR Report 2019: Margot Hannah, Partner and Group Managing Director, and CSR lead at OPEN Health shares her thoughts on our latest report.
OPEN Health at ECRD 2020: Gavin Jones shares his thoughts on why congress is so important at this time and the key sessions he is looking forward to.
OPEN Health discuss Global Community in Rare Disease: Annie Rankin how we can work smarter with healthcare professionals
OPEN Health Patient & Brand Communications highly commended finalist: Shortlisted for Best Patient-Centric Approach for 2020 BOBI Awards.
Succeeding with Star Wars Medicine
Three steps I take for stress-free, successful virtual meetings and events: Stacey Osafo, Senior Account Manager, talks about some practical steps she uses for successful virtual meetings and events based on OPEN Health’s vast experience
OPEN Conversations - a webinar series with OPEN Health
The field team are off the road! What should they do next?: Written by Briony Frost , OPEN Health
"New models" for agency pitching. My "Top takeaways" from the PM Society event: Paul Morrissey, Global Business Director, OPEN Health
Mapping the clinical and emotional journey to better understand lived experience: Written by OPEN Health's Chris Hodgson, Neil Rees, Sumira Riaz and Karen Petticrew
Delivering Medical Communications when travel is restricted: solving the 6 most common problems: Louise Carrington and Gemma Allen, OPEN Health
13th Edition - Spring MEDAFFAIRS Leaders Forum: OPEN VIE (Amanda Pulfer, Strategic Director and Sergio Diaz, Patient Centred Outcomes Consultant) were delighted to speak at the Medical Affairs Leaders Forum yesterday.
Keeping calm and carrying on: COVID-19 and approaches to CME/CPD during a viral outbreak: Celeste Kolanko, Managing Director, Liberum OPEN Health
My Dad was 'one in a million', as the saying goes. But actually he was one in 300 million (of patients worldwide with rare disease): Emily Wigginton, Client Services Director, OPEN Health Patient & Brand Communications
Delivering change through better rare disease communications: OPEN Health’s Richard Jones, Gemma Allen and Charlotte Richards discuss how pharma can utilise tools, channels and stakeholders to deliver change and enable better outcomes.
Equipping your medical affairs teams with solutions to navigate the healthcare landscape: Dr Tyler Ray, OPEN Health Medical Communications
CSR 'Christmas Spirit' 2019: OPEN Health champions CSR over Christmas by giving back to the community and increasing our activities and efforts
Spotlight interview: 15 minutes on Independent Medical Education: Celeste Kolanko, Managing Director of Liberum, OPEN Health takes 15 minutes to answer some key questions on independent medical education.
OPEN Health supports Genetic Alliance UK’s Rare Film Festival!: OPEN Health joined a number of rare disease patients, patient groups and industry representatives at the Regent Street cinema in London to see the winners announced at the Rare Film Festival – an awards ceremony that celebrates and showcases films that raise awareness of rare disease.
What is adult learning theory and how can it be used to help maximise your team’s potential?: Written by Briony Frost, OPEN Health
Empowering and equipping medical affairs teams to embrace an ever-expanding remit: Written by Jess Ingram and Francisca Costa, OPEN Health
The role of medical affairs in positive and appropriate engagement with patient advocacy groups: Written by Gavin Jones, Dr Alexandra Safronova & Professor Peter Rutherford, OPEN Health
OPEN Health’s response to the FDA’s guidance on long term follow up post gene therapy: Written by Gavin Jones, OPEN Health
OPEN Health expands offering with the launch of a new Learning & Development specialist team: Enhanced expertise to deliver impactful internal training programmes for healthcare clients
Spotlight interview: 15 minutes on healthcare communications in gene therapy: Gavin Jones, Director of Rare Disease, OPEN Health takes 15 minutes to answer some key questions on healthcare communications in gene therapy
OPEN Health becomes sponsor of MedComms Networking: New for 2020, OPEN Health is pleased to announce its sponsorship of MedComms Networking
OPEN Health Graduate Programme: from OPEN VIE to OPEN Health Medical Communications: Isobel Owens shares her experience of the OPEN Health Graduate Programme from OPEN VIE to OPEN Health Medical Communications
Spotlight interview: 15 minutes on digital in medical communications: Gemma Allen, Head of Digital Communications, OPEN Health takes 15 minutes to answer some key questions on digital in medical communications
Generating data on long-term outcomes with gene and other advanced therapies: Gene therapy and advanced cell-based therapies offer patients hope and the potential to make them ‘chronically well’.
Are you using Patient-Reported Outcomes (PROs) in your oncology trials? If not, why not?: A recent blog, published by Sarah Tressel Gary and Rinah Yamamoto called “Patient-Reported Outcome Data in Oncology Trials - Part 2: Clinical Benefit and Patient Preference”, has sparked our interest. This blog has been written to provide commentary on a topical issue relating to the use of Patient-Reported Outcomes (PROs) in oncology trials.
Spotlight interview: 15 minutes on insights and market research in pharma: Neil Rees, Head of Research, OPEN Health Patient & Brand Communication takes 15 minutes to answer some key questions on insights and market research in pharma
OPEN Health reflections on the World Orphan Drug Congress in Barcelona: Having just returned from a very busy but hugely enjoyable few days at congress, I wanted to share our views on the event and key themes that our healthcare communications practices took away from the discussions and presentations.
Patient journey mapping: exploring the clinical and the emotional journey: By Chris Hodgson, Neil Rees, Sumira Riaz and Karen Petticrew While we can all agree that the value of developing a patient journey map cannot be underestimated when exploring the care pathway for a patient, there appear to be inconsistencies within the same pharmaceutical organisations as to how patient journey mapping is defined.
OPEN Health mobilised to support outcomes with gene and other advanced therapies: Harnessing the power of collaborations to bring real insights and improve outcomes
Spotlight interview: 15 minutes on PR in pharma: Vicky Bramham, Managing Director, OPEN Health takes 15 minutes to answer some key questions on PR discipline.
Spotlight interview: 15 minutes on medical and scientific writing: Rob Pilbrow, Global Managing Director, Medical Writing, OPEN Health takes 15 minutes to answer some key questions on scientific writing
Spotlight interview: 15 minutes on healthcare advertising: Marie Little, Managing Director, OPEN Health Patient & Brand Communications takes 15 minutes to answer some key questions on healthcare advertising
Alexander Devine Website has gone live!: As part of the OPEN Health CSR programme one of the charities we support is Alexander Devine. They are a local Children's Hospice based in Maidenhead who provide a truly heart-warming service to children and their families at very tough times in their lives.
Spotlight interview: 15 minutes on patient-centricity in pharma: Sumira Riaz, Health Psychologist at OPEN Health Patient & Brand Communications, takes 15 minutes to answer some key questions on patient-centricity in pharma.
Spotlight interview: 15 minutes on patient engagement in pharma: Richard Jones, Managing Director Patient Engagement, OPEN Health Patient and Brand Communications, takes 15 minutes to answer some key questions on patient engagement in pharma
Spotlight interview: 15 minutes on the procurement function in pharma: Carwyn Jones, Senior Partner at OPEN Health, takes 15 minutes to answer some key questions on the procurement function in pharma.
Precision medicine with precision management and precision pricing; ensuring affordability in the cell and gene therapy era: The third plenary session at ISPOR in New Orleans focused on affordability in the face of new and expensive therapies and asked the question “is affordability driving a need to revolutionise drug pricing?”
OPEN Health Graduates and the XP Support Group: During our graduate induction period in September 2018, we were asked to find a charity that could benefit from the expertise of the OPEN Health practices. We made the decision to work with the XP Support Group (XPSG), which is a charity based in High Wycombe that works with individuals affected by Xeroderma pigmentosum (XP).