Pharmafile Logo

Lucid Group take time out for work and play at their annual Summer Meeting

- PMLiVE

Lucid Group may be an award-winning medical education agency, packed with industry-leading talent, but it still understands how important it is to provide the best customer experience possible.

2015 was an outstanding year for Lucid, followed by an amazing start to 2016. So it seemed timely that, before everyone departs on their summer holidays, the team should take time out to reflect on their successes and share ideas for the future at the annual Summer Meeting.

The meeting focused on the different communication channels the Lucid team use every day with both their internal and external partners. Jan Steele (Lucid Co-founder and COO) commented, “We never stop thinking about ways we can improve our customer’s experience and our service offerings. Time spent altogether, as a team, reflecting and developing new ideas and approaches is invaluable. The way we communicate on a daily basis is often not given much thought, but we felt that maybe this is something we should start to be more conscious about.” Lucid is committed to ensuring that it provides the best customer experience possible. This means not only developing the best strategically aligned medical education programmes to improve patient outcomes, but also ensuring that everyday interactions are the best they can be.


However, it is never all work, and in true Lucid style the day finished with a party at Lucid HQ. Family and friends were invited to join everyone for a celebratory barbeque. The evening included the grand finale of the Lucid Bake-Off, which has been a fortnightly event over the last 6 weeks. The winners of the previous three rounds baked magnificent show-stoppers for the Lucid judges. Nicki Rodrigues was crowned the overall winner: her fabulous multi-layered sponge cake had lashings of cream and succulent strawberries, and was topped with hand-made Lucid-inspired bunting. Perfect for summer!

This content was provided by Lucid Group Communications Limited

Company Details

 Latest Content from  Lucid Group Communications Limited 

The Lucid Group Guide

We work hard at Lucid Group. Transforming lives, it's not a walk in the park. We’re a team. In fact, we are many teams. Working together to discover, define, design,...

Our #LucidLife

We asked our people: Why do you do what you do? - What makes you get out of bed in the morning? The responses had a common theme - it's...

Lucid Group opens our new space in Marlow

This week marks an important step for everyone here at Lucid Group, as we re-open our premises in the UK and US and evolve to a hybrid way of working....

A personal perspective on autism

The whole month of April is Autism Awareness Month. To help mark the end of such an important month we’re sharing a personal perspective to spread kindness and autism awareness:When...

Lucid Group is building its data analytics capability

Lucid Group is building a new data analytics capability into its teams with the appointment of Darren Selmes as its new analyst. This appointment signals the start of a stronger...

Lucid Group promotes Clare Reynolds to Director of Business Development and Commercial Integration

As Lucid continues to evolve, its people have remained at the heart of its success. Clare Reynolds has played a key part in Lucid’s journey for nearly 12 years, during...

A magic milestone: Sally’s 10-year #LucidLife workiversary

Our people define our culture and there is no better example of what we are striving to achieve than what Sally Ratcliffe, Scientific Director, Lucid Group, has demonstrated over the...

Virtually, the same: Is it time to rethink congress strategy?

In this month’s PME, Jonathan Andrew, Technology Director at Lucid Group discusses the digital transformation that swept through the medcomms industry due to the COVID-19 pandemic. In particular, we saw...

Lucid Group Bolster its Senior Leadership Team

Lucid Group are delighted to welcome Jo Troman to the role of Managing Partner for team Origins. Jo has a wealth of industry experience from both client and agency sides....

Lucid Group Support Autism Awareness Day

Annually, 2 April is Autism Awareness Day. Being autistic does not mean you have an illness or disease; it means your brain works in a different way from other people....