Please login to the form below

OPEN Health Graduates and the XP Support Group

During our graduate induction period in September 2018, we were asked to find a charity that could benefit from the expertise of the OPEN Health practices. We made the decision to work with the XP Support Group (XPSG), which is a charity based in High Wycombe that works with individuals affected by Xeroderma pigmentosum (XP).

XP is a rare skin condition where individuals have an impaired ability to repair DNA damage caused by UV light, often resulting in dry skin, pigmentation and increased susceptibility to skin cancer. As a result, individuals have to avoid sunlight by wearing protective clothing and sun cream. The XPSG works with individuals with XP to provide tips for staying safe in the sun and how to avoid harmful UV rays, even whilst indoors.

Some of our OPEN Health graduates with Sandra, the founder of the XP Support Group, at Owl Patrol 2019

Pink divider

We initially sent out multiple questionnaires to individuals with XP aged 16–35 years to help understand what motivated them to get involved in an XP support group. This information will be useful for the XPSG moving forward, as it will allow them to tailor activities in order to meet the needs of a wider range of affected individuals. To compliment these insights, we also devised a helpful ‘social media handbook’ to help the charity engage with potential new members and reconnect with their existing supporters.

Some of us also went along to the annual XPSG ‘Owl Patrol’ – a camp for individuals with XP where they can meet other affected individuals and take part in various organised activities. This year’s theme was Harry Potter and included a trip to the Harry Potter Studios! This was a fun opportunity to get involved with the XPSG and it was a great insight into the support the charity provides.

We have also been working on developing an animation and an infographic to be shown in clinic waiting rooms, with the aim of encouraging more individuals with XP to get involved with the XPSG. In addition to this, we have been working alongside the charity to develop new branding to freshen up their current materials, such as the monthly newsletter.

At the Marlow Christmas Market, we managed to raise £500 by selling goods such as delicious homemade cakes and the XPSG Christmas cards. We have more fundraisers planned to support this fantastic charity throughout 2019.

If you want to learn more about XPSG and what they do, you can visit their website at:

Pink divider

Get in touch

If you have any queries or would like more information on anything mentioned in this article, please contact Margot Hannah (OPEN Health CSR Lead) at:

Photo taken of families and volunteers at this year’s Owl Patrol

1st April 2019


Company Details

OPEN Health

+44 1628 481112

Contact Website

The Weighbridge
Brewery Courtyard
High Street
United Kingdom

Latest content on this profile

Pharmerit rebrands to OPEN Health
OPEN Health is moving to one brand to create a world-class integrated services model
OPEN Health
Established as many. United as one.

OPEN Health
Rare Disease Day 2021
To mark Rare Disease Day 2021 on Sunday 28 February, OPEN Health will be intentionally quiet on all LinkedIn channels from 26 February to 1 March in order not to distract from awareness generated by patient groups.
OPEN Health
What’s in it for me? How to engage, motivate and support staff with internal training at OPEN Health

OPEN Health
What NORD’s RareInsights® 30-year comparative analysis means to us and our clients at OPEN Health

OPEN Health
OPEN Health Group Appoints New Leadership

OPEN Health