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client centricity

This page shows the latest client centricity news and features for those working in and with pharma, biotech and healthcare.

Latest Intelligence

  • Doing more with less: when ‘client-centricity’ matters most Doing more with less: when ‘client-centricity’ matters most

    But what is ‘client-centricity’ and how do you know that these claims will translate into reality? ... As the industry continues to evolve, agencies will need to not just talk about ‘client-centricity’, but live it.

  • Ten years at the forefront of patient experience Ten years at the forefront of patient experience

    Fast forward to today and virtually every agency and client talks about patient-centricity as a matter of course. ... This simply isn’t good enough. While the industry has been catching on to the importance of patient-centricity, it is often only to a

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