Please login to the form below

Not currently logged in
Email:
Password:

client service

This page shows the latest client service news and features for those working in and with pharma, biotech and healthcare.

Back to school: client service 101

Back to school: client service 101

Back to school: client service 101. Simple advice to renew your business model for client service. ... What we haven't done as well, and what leads to more client dissatisfaction than any lack of services is quite basic -ineffective client service.

Latest news

  • GCI Health’s global footprint takes another step GCI Health’s global footprint takes another step

    The London business will focus on further building GCI Health's client base across four primary service areas: life sciences, consumer health, market access communications and strategic consulting. ... Launched to cope with a growing European client base,

  • Why client satisfaction is not enough Why client satisfaction is not enough

    Why client satisfaction is not enough. Perhaps a client is satisfied with the service you provide, but is he committed to it? ... That's important as having a 'one size fits all' relationship strategy across a key client is rarely successful.

  • Acquisition strengthens Ketchum’s Southern US presence

    Ken and his leadership team have built a successful agency focused on blending strategy and creativity, attracting and growing the best talent, building longstanding client relationships through superior service, and a

  • Singing from the same songsheet Singing from the same songsheet

    Planning strengthens the client/agency relationship by integrating different departments and levels across the organisations. ... Attention to detail has always been at the foundation of good client service but now agencies must combine this with

  • Publicis Healthcare Communications Group Launches Publicis Health Media Publicis Healthcare Communications Group Launches Publicis Health Media

    We created this integrated offering to provide all of our clients with unique thinking that blurs the line between content and context, while meeting each client's needs through tailored service

More from news
Approximately 1 fully matching, plus 29 partially matching documents found.

Latest Intelligence

  • Real patient voices Real patient voices

    Also, the methodology we applied was important. KCR has teamed up with a service design firm, The Story, to apply a service design methodology in this project. ... It means that a clinical trial has been viewed as a service and a patient as a client.

  • Case study: Liver disease burden Case study: Liver disease burden

    Client:The Hepatitis C Trust, secretariat to All-party Parliamentary Hepatology Group (APPHG). ... C. Client verdict. “ As secretariat to the APPHG, The Hepatitis C Trust was really impressed by the commitment and passion shown by Paradigm

  • Case study: Liver disease burden Case study: Liver disease burden

    Client:The Hepatitis C Trust, secretariat to All-party Parliamentary Hepatology Group (APPHG). ... C. Client verdict. “ As secretariat to the APPHG, The Hepatitis C Trust was really impressed by the commitment and passion shown by Paradigm

  • Integrating multichannel marketing Integrating multichannel marketing

    The sales service now requires integrated multichannel marketing, which means having the right sales messaging across all the channels.”. ... I don't say sales rep, I say client rep because they are the face to the customer.

  • Offshoring data management Offshoring data management

    It can't be a supplier-client service contract – instead it has to be a people partnership.

More from intelligence
Approximately 0 fully matching, plus 7 partially matching documents found.

Latest appointments

  • New appointments at 90TEN and WA Health New appointments at 90TEN and WA Health

    Sabrina Gomersall to head 90TEN’s client service. Healthcare PR consultancy 90TEN  has created the role of Director and Head of Client Service for it PR division, appointing Sabrina Gomersall to ... She will also work with colleagues across the

  • VCCP Health strengthens client service team VCCP Health strengthens client service team

    VCCP Health strengthens client service team. Appoints two new account handlers. ... London, UK-based VCCP Health has bolstered its client service team with the addition of two new account handlers.

  • Metrion Biosciences adds to its board Metrion Biosciences adds to its board

    to Metrion’s client service and quality of operations has been a major factor of growth of the business.”.

  • Matt de Gruchy to lead PR agency Reynolds Mackenzie Matt de Gruchy to lead PR agency Reynolds Mackenzie

    Mackenzie. “His combined focus on client service excellence and innovating the offer will be invaluable for the next stage of the agency’s journey.”.

  • W2O appoints Jennifer Gottlieb as president W2O appoints Jennifer Gottlieb as president

    Commenting on the new appointment Weiss said: “Jennifer’s steady leadership, easy communication style, sense of fun, camaraderie and above all, her unwavering attention to client service and satisfaction have made

More from appointments
Approximately 0 fully matching, plus 25 partially matching documents found.

Latest from PMHub

More from PMHub
Approximately 0 fully matching, plus 5 partially matching documents found.

Featured jobs

Subscribe to our email news alerts

PMHub

Add my company
Bedrock Healthcare Communications

Bedrock Healthcare Communications is a privately owned, award winning communications agency that creates and delivers highly effective, insight driven medical...

Latest intelligence

Developing advocacy in the pharmaceutical industry.
The importance of advocacy programmes...
GDPR and events. What does the pharma industry need to know?
Many people in the pharma industry still aren’t following the rules set out by the GDPR when it comes to running events and attending tradeshows. But with eye-watering fines for...
Digital trends in B2B sales - how far behind is Pharma?
The modern approach to B2B sales is data-driven, and enabled by digital tools....

Infographics