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customer-centric
This page shows the latest customer-centric news and features for those working in and with pharma, biotech and healthcare.
AstraZeneca takes home Company of the Year award at PMEA 2020
The Company of the Year award recognises outstanding customer-centric achievement. AstraZeneca took home its first PMEA Company of the Year award at the virtual awards held on 25 November. ... The Company of the Year award recognises a pharmaceutical,
Latest news
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PMEA Awards 2020
The PMEA Awards programme recognises responsible customer-centric business practices that offer treatments and advice that provide patients with meaningful outcomes.
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Indegene acquires DT Associates
Provides end-to-end enterprise solution for customer excellence – from consulting to operations. ... We believe that the modern commercial organisation is more customer-centric than it was and will deliver enhanced sales with higher profitability by
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PMEA names Dr Paul Stuart-Kregor as Chair of Judges
It is open to any pharmaceutical, life sciences or medical device company operating in the UK and Europe, and is awarded to the company that can demonstrate outstanding customer-centric achievement
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D-day: time to make digital deliver
Partner and pivot – but keep it simple. The importance of customer insight as a foundation for developing solutions is widely understood, says Alex. ... Fundamentally, companies that connect the ecosystem by participating and co-creating via industry
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PMEA 2018: celebrating excellence in improving patient outcomes
Open to any pharmaceutical, life science or medical device company operating in the UK and Europe, this award went to the company that could best demonstrate outstanding customer-centric achievement across
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Latest Intelligence
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Shaping the organisation to enable intelligent, precision engagement
To create the optimal customer-centric strategy and structure is a strategic imperative and requires a balance of key account management, aligned to the new NHS integrated customer landscape, with the ... Around the same percentage thought that customer
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Bombarded with information – the challenge of crowded digital channels
Ask the audience. According to Chris Finch, Managing Director, earthware, the industry’s transition to customer centric comms has shifted beyond rhetoric. ... Companies have really begun to think differently about how they activate campaigns –
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Persuasive technology: designing behaviour change initiatives for digital
A modern, customer-centric experience. With discoverability at its core, Medthority delivers a modern, customer-centric experience that most HCPs expect from consumer-led websites but still lack in their professional ... lives. Combined with EPG
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‘Customer-centric’ strategic planning that drives behaviour change
Brand teams then need to synchronise their activities into an omnichannel approach delivering a customer-centric experience that flows seamlessly across channels. ... At Consulting at McCann Health we are passionate about making strategic planning more
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A market-adapted agile approach to launch excellence
on in-depth insight allowing identification of desired behaviour changes. Taking a customer- centric creative approach, going beyond the medicine and understanding the holistic customer experience is vital to engage with ... Recommendation: more
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Latest appointments
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Aurora expands team
He joins the senior team, with a focus on customer-centric solutions.
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MSD appoints new UK head
Commenting on Nally's work in Sweden, MSD said that “he has led the company to become a more customer centric organisation in a dynamic, payer-based environment”.
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Latest from PMHub
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Havas Health & You Launches Behind the Mask, a Global Research Initiative to Document Health Experiences During the COVID-19 Pandemic and Beyond
Its customer- centric approach has the talent, tenacity and technology that health-and-wellness companies, brands and people need to thrive in today's world.
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One minute intro to MEDTHORITY, a customer-centric website for HCPs
In a world that is increasingly looking online for medical information and support, EPG Health is proud to have developed Medthority, a more modern and customer-centric medical website, personalised for ... MEASURE. Tracking customer journeys through
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EPG Health launches Medthority, a medical website personalised for doctors and tailored for pharma
To develop Medthority, EPG Health partnered with Episerver, leveraging its Customer Centric Digital Experience Platform. ... EPG Health are an example of that, demonstrating an ambitious customer-centric focus and continuously optimising their Episerver
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EPG Health
Majoring in customer-centric website design and personalised user journeys, Medthority provides a trusted learning environment with convenient access to content that supports HCP treatment decisions and patient outcomes. ... The art of delivering
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Chits UK
Taking a customer centric approach, we understand your customers first and then tailor our marketing solutions to their requirements.
More from PMHub
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COVID-19 Updates and Daily News
Featured jobs
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- New study identifies drugs that are safe to use in COVID-19 treatment
- Biogen advances Spinraza study in SMA patients treated with Novartis’ Zolgensma
- Inovio plans late-stage COVID-19 vaccine study in second quarter 2021
- CureVac set to begin phase 3 COVID-19 vaccine study in healthcare workers
- Experimental Chinese COVID-19 vaccine is safe, according to researchers
- UK pharmacies to begin administering COVID-19 vaccinations
- Live Webinar: COVID-19 Has Changed Live Events Forever!
- New hire and promotions announced at Evoke KYNE
- Amgen strikes $240m autoimmune deal with Evoq Therapeutics
- Lucid Group bolster its talent with a further twelve new starters for 2021
- UK pharmacies to begin administering COVID-19 vaccinations
- PHE study finds people who have had COVID-19 can still transmit the virus
PMHub
Spirit
We find the soul in the science, the humanity in the data, harnessing the power of creativity to deliver medical...
Latest intelligence
- AstraZeneca’s focus on diagnosing and managing chronic kidney disease
- People living with chronic kidney disease are in urgent need of new and improved approaches to diagnosis and care...
- Delphi Technique Virtual Co-creation: A Customer Story
- How a client leveraged the Delphi technique to co-create a consensus statement and algorithm using virtual touchpoints....
- Three ways AI will change healthcare in the next decade
- Looking forward, there is no doubt that AI will continue to take centre stage in global healthcare initiatives...
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