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customer-centric

This page shows the latest customer-centric news and features for those working in and with pharma, biotech and healthcare.

Indegene acquires DT Associates

Indegene acquires DT Associates

Provides end-to-end enterprise solution for customer excellence – from consulting to operations. ... We believe that the modern commercial organisation is more customer-centric than it was and will deliver enhanced sales with higher profitability by

Latest news

  • PMEA names Dr Paul Stuart-Kregor as Chair of Judges PMEA names Dr Paul Stuart-Kregor as Chair of Judges

    It is open to any pharmaceutical, life sciences or medical device company operating in the UK and Europe, and is awarded to the company that can demonstrate outstanding customer-centric achievement

  • D-day: time to make digital deliver D-day: time to make digital deliver

    Partner and pivot – but keep it simple. The importance of customer insight as a foundation for developing solutions is widely understood, says Alex. ... Fundamentally, companies that connect the ecosystem by participating and co-creating via industry

  • PMEA 2018: celebrating excellence in improving patient outcomes PMEA 2018: celebrating excellence in improving patient outcomes

    Open to any pharmaceutical, life science or medical device company operating in the UK and Europe, this award went to the company that could best demonstrate outstanding customer-centric achievement across

  • Bayer picks up PMEA award for multi-channel engagement Bayer picks up PMEA award for multi-channel engagement

    An intelligent matrix of content that evolved customer conversations across channels was provided and Nebido returned to growth in 2016, with sales up by 9%. ... Group. Run by PMLiVE’s publisher the PMGroup, PMEA exists to reward responsible

  • Sanofi’s diabetes IMPACT programme wins at PMEA 2017 Sanofi’s diabetes IMPACT programme wins at PMEA 2017

    Run by PMLiVE’s publisher the PMGroup, PMEA exists to reward responsible customer-centric business practices that ensure treatments and advice provide patients with meaningful outcomes.

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Latest Intelligence

  • ‘Customer-centric’ strategic planning that drives behaviour change ‘Customer-centric’ strategic planning that drives behaviour change

    Brand teams then need to synchronise their activities into an omnichannel approach delivering a customer-centric experience that flows seamlessly across channels. ... At Consulting at McCann Health we are passionate about making strategic planning more

  • A market-adapted agile approach to launch excellence A market-adapted agile approach to launch excellence

    on in-depth insight allowing identification of desired behaviour changes. Taking a customer- centric creative approach, going beyond the medicine and understanding the holistic customer experience is vital to engage with ... Recommendation: more

  • It started with a miss It started with a miss

    Running through all of this is the need to be customer-centric. ... In pharma’s case, this means configuring clinical development in line with identifiable customer needs.

  • Passing fad or game changer? Passing fad or game changer?

    Customer-centric co-creation:Work with forward-thinking customers who are equally committed to making this work and avoid second-guessing what your customers need and thinking in a purely ... centric way.

  • The valuable brand The valuable brand

    Today, it begins with a customer-centric definition of the market, which doesn’t mention the product at all. ... Together, a customer-centric market definition and brand strategy as stated in Drucker’s terms are the foundations of brand

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Latest appointments

  • Aurora expands team Aurora expands team

    He joins the senior team, with a focus on customer-centric solutions.

  • MSD appoints new UK head MSD appoints new UK head

    Commenting on Nally's work in Sweden, MSD said that “he has led the company to become a more customer centric organisation in a dynamic, payer-based environment”.

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Latest from PMHub

  • EPG Health EPG Health

    Majoring in customer-centric website design and personalised user journeys, Medthority provides a trusted learning environment with convenient access to content that supports HCP treatment decisions and patient outcomes. ... View LinkedIn profile. The

  • Chits UK

    Taking a customer centric approach, we understand your customers first and then tailor our marketing solutions to their requirements.

  • Digitalising healthcare: what can the NHS learn from other industries?

    However, digitalisation is not about developing shiny new technologies; instead, it is about finding a need and creating the most customer-centric and efficient solution.

  • Lucid Group has four programmes shortlisted for PMEA 2019

    PMEA recognises the achievements of responsible customer-centric business practices that provide patients with meaningful outcomes.

  • Blueprint for healthcare: Brand strategy and planning

    Alongside the framework, is a checklist of 50 questions, a brand team needs to ask, in order to deliver customer-centric multichannel campaigns efficiently and effectively. ... Blue Latitude Health, developed these practical tools, while working with the

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Approximately 14 fully matching, plus 30 partially matching documents found.

COVID-19 Updates and Daily News

Featured jobs

PMHub

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huumun formerly PharmiWeb Solutions

huumun, is a digital transformation business. For us, digital transformation means using digital technologies, not just to turn an existing...

Latest intelligence

Working together against COVID-19
Analysing social media conversations to see what HCPs are saying online about the global pandemic...
Vicky Bramham, Managing Director at OPEN Health PR shares tips on media relations during COVID-19
Vicky speaks with freelance health journalist Jacqui Thornton who gives her expert view on how best to approach media relations during this unprecedented time....
Are biobetters a market access opportunity?
Biobetters are biologics that have been improved compared to the marketed originator, for example in efficacy, safety, tolerability or dosing regimen....

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