Please login to the form below

Not currently logged in
Email:
Password:

journey maps

This page shows the latest journey maps news and features for those working in and with pharma, biotech and healthcare.

Latest Intelligence

  • Understanding the patient journey Understanding the patient journey

    But the concept of journey mapping is one that has been around for many years. ... PATIENT ENGAGEMENT CONSULTANCY. Patient journey maps stand and fall on effective interpretation.

  • The Patient Journey

    As a starting point, patient journey maps provide fantastic illumination of the challenges faced by patients and their supporting stakeholders. ... change theories will ensure that the outputs of the journey elicits behavioural change.

  • Customer experience for pharma companies Customer experience for pharma companies

    Customer journey maps are particularly good for this – you'll be amazed how quickly staff around the organisation start thinking like your customers.

More from intelligence
Approximately 0 fully matching, plus 3 partially matching documents found.

Latest from PMHub

  • In the precision medicine era, the line between products and services is blurred

    Visual tools such as customer journey maps and service blueprints are a core part of service design. ... Journey maps (such as the one featured on p.16) provide an overarching view of the customer experience, along with the pain points, gaps, unmet needs

  • Downloadable Pack: Understanding Multiple Sclerosis

    Learn about the patient journey from multi-awardwinning patient advocate Trishna Bharadia. ... Don’t forget to check out our customer journey maps, which chart the patient and healthcare professional’s experience, from first symptoms to initial

  • Pharma Brand Strategy 2.0

    5. With what are they buying from the category? To identify the relevant category entry points for pharma we would advise using experience journey maps for all stakeholders including payers, patients ... So, be sure you really understand your

  • Pharma needs to evolve from customer-centricity to stakeholder-centricity

    4) Create the experience journey map. Next is the process of developing a journey for each persona. ... 5) Use the journey maps as strategic springboard. With the experience journey map created it can now be put to work in informing what you do.

  • Using service design to improve patients’ quality of life

    Blue Latitude Health supported  Janssen  in their journey to uncover real patient needs to develop the service with the aim of improving the quality of life for men living with prostate ... Unfortunately, you cannot be everything to everyone, so the

More from PMHub
Approximately 2 fully matching, plus 5 partially matching documents found.

COVID-19 Updates and Daily News

Featured jobs

PMHub

Add my company
IGNIFI

We’re IGNIFI. An independent creative agency, we help spark and sustain successful brands for some of the biggest names in...

Latest intelligence

Could formulary intelligence be your brand differentiator?
Proprietary research, and the COVID-19 experience, shows how formulary intelligence can drive competitive advantage at launch...
Lara Meyer
How COVID-19 is accelerating the threat of antimicrobial resistance
Why antimicrobial resistance needs to be addressed with the same urgency as COVID-19...
Improve clinical trials through patient journey mapping
Could patient journey mapping be your solution to improving clinical study recruitment and retention? While awareness of clinical studies is low across the population, it’s not the only issue. It’s...

Infographics