Please login to the form below

Not currently logged in
Email:
Password:

journey maps

This page shows the latest journey maps news and features for those working in and with pharma, biotech and healthcare.

Latest Intelligence

  • Understanding the patient journey Understanding the patient journey

    But the concept of journey mapping is one that has been around for many years. ... PATIENT ENGAGEMENT CONSULTANCY. Patient journey maps stand and fall on effective interpretation.

  • The Patient Journey

    As a starting point, patient journey maps provide fantastic illumination of the challenges faced by patients and their supporting stakeholders. ... change theories will ensure that the outputs of the journey elicits behavioural change.

  • Customer experience for pharma companies Customer experience for pharma companies

    Customer journey maps are particularly good for this – you'll be amazed how quickly staff around the organisation start thinking like your customers.

More from intelligence
Approximately 0 fully matching, plus 3 partially matching documents found.

Latest from PMHub

  • Downloadable Pack: Understanding Multiple Sclerosis

    Learn about the patient journey from multi-awardwinning patient advocate Trishna Bharadia. ... Don’t forget to check out our customer journey maps, which chart the patient and healthcare professional’s experience, from first symptoms to initial

  • Pharma Brand Strategy 2.0

    5. With what are they buying from the category? To identify the relevant category entry points for pharma we would advise using experience journey maps for all stakeholders including payers, patients ... So, be sure you really understand your

  • Pharma needs to evolve from customer-centricity to stakeholder-centricity

    4) Create the experience journey map. Next is the process of developing a journey for each persona. ... 5) Use the journey maps as strategic springboard. With the experience journey map created it can now be put to work in informing what you do.

  • Using service design to improve patients’ quality of life

    Blue Latitude Health supported  Janssen  in their journey to uncover real patient needs to develop the service with the aim of improving the quality of life for men living with prostate ... Unfortunately, you cannot be everything to everyone, so the

  • Precision medicine and the changing role of the healthcare professional

    How does this change the role of the healthcare professional (HCP) in the patient journey? ... How does this change the role of the healthcare professional (HCP) in the patient journey?  

More from PMHub
Approximately 2 fully matching, plus 4 partially matching documents found.

Featured jobs

Subscribe to our email news alerts

PMHub

Add my company
An agency called Owen

We’re a Healthcare Communications Agency specialising in Multi-channel Marketing to make you Digitally Fitter, Stronger & Faster....

Latest intelligence

OPEN Health Graduates and the XP Support Group
During our graduate induction period in September 2018, we were asked to find a charity that could benefit from the expertise of the OPEN Health practices. We made the decision...
Alexander Devine Website has gone live!
As part of the OPEN Health CSR programme one of the charities we support is Alexander Devine. They are a local Children's Hospice based in Maidenhead who provide a truly...
Drug pricing and competition
Strengthening business competition and reducing anti-competitive practices
How the CMA is tackling high prices for essential drugs...

Infographics