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10 Ways to improve patient compliance and retention
FREE DOWNLOAD Date Published: 01 Jan 2003 Download size: 0.2MB
1. You may have a compliance problem. Admit it.
2. You can't solve the problem unless you know its causes. Analyse it.
3. Some regulations prevent you talking to patients; many don't. Understand them thoroughly.
4. Some communications channels will work better than others. Choose the right ones.
5. You can help patients improve compliance. So talk to them.
6. Helping patients involves long-term relationships. Build them.
7. Healthcare professionals know how to help. Use them.
8. There are things you must do. Do them.
9. There are things you mustn't do. Don't so them.
10. Is your compliance programme worth the cost? Measure your ROI.
2. You can't solve the problem unless you know its causes. Analyse it.
3. Some regulations prevent you talking to patients; many don't. Understand them thoroughly.
4. Some communications channels will work better than others. Choose the right ones.
5. You can help patients improve compliance. So talk to them.
6. Helping patients involves long-term relationships. Build them.
7. Healthcare professionals know how to help. Use them.
8. There are things you must do. Do them.
9. There are things you mustn't do. Don't so them.
10. Is your compliance programme worth the cost? Measure your ROI.
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