Communiqué Communications Consultancy of the Year

Summary of work

2019 was a tremendous year for McCann Health Medical Communications (MHMC). Our key strengths and differentiators are our people, culture and our commitment to science.

We are proud to have achieved revenue growth of 29%, without acquisition, over the past three years. The revenue in 2019 remained consistent with the prior year despite a very volatile environment; this enabled us to consolidate our position and to achieve a record operating margin, improving 1.4% from 2018. Our clients remain loyal and delighted to partner with us. We achieved a retention rate of 80%, and 26% of our team was promoted. 91% of our staff said this is a great place to work and they are proud of the work we do.

Our vision is ‘to help our clients and their brands play a meaningful difference to people’s lives’. We continually align to this vision through our commitment to our people, to healthcare professionals, to patients and to the broader community, supported by the launch of our Global Scientific Council – a pioneering initiative in the industry. We are the only healthcare communications agency to be invited to join in the United Nations Private Sector Roundtable.

We have the most collaborative and talented teams who work relentlessly to push boundaries through our own initiatives, through our client partnerships and the greater community, to make a genuinely meaningful difference. 2019 has been no exception to this – making a meaningful difference is at the heart of everything we do.

Judges' comments

An impressive entry. McCann's scope and scale is unmatched and they continue to demonstrate real commitment and connection to the wider industry along with evidence of real impact.  We applaud their strong people investment and clear action on the gender pay gap.