Finalist

earthware

Summary of work

2019 was a record year for earthware. Driven by a new, single-minded focus on the healthcare sector and an emphasis on improving the marketing and client services parts of our business, we won several new clients, picked up seven awards (including Golds for innovation at the PM Society Digital and PMEA awards) and achieved the best financial performance in our 12-year history in terms of revenue and profit.

earthware’s 2019 investment in our people, business process software and partner network allowed us to be more responsive and flexible to the needs of our clients, whilst freeing up our best people to conceive ground-breaking innovative solutions that solve the real-world problems of our customers and the patients and HCPs they serve.

Our values have helped us to create an agency that clients love working with and our people love working for. Following the launch of earthware’s Values Awards, our team of 20 people submitted over 350 nominations for their colleagues and we currently have a Gold ranking on the employee engagement platform Officevibe.

2019 was the year earthware came of age as a healthcare agency and was celebrated as the most innovative consultancy by the industry itself.

Judges’ comments

Earthware demonstrated clear positioning of their service offering. They are adept at anticipating risk on behalf of clients, giving them the confidence to embrace innovation, and have delivered some great work demonstrating impressive use of technology.