Finalist

Euro RSCG Life Medicom

Summary of work

Euro RSCG Life (ERL) Medicom continues to build on its enviable reputation as a medical communications agency with a real edge. Acknowledged by an increasing number of industry awards and clients, and part of the Global Havas Group, 2011 was its most successful year since its foundation.

During 2011 the agency was awarded preferred roster status by an additional two new global clients and continued to develop our business into the European and global space. By mid-2011 it could number six of the Top 10 pharmaceutical companies as clients, and it ended the year with income growing by an astonishing 61 per cent over 2010.

Staff have always been key to its business philosophy of excellence in client delivery and, aside from recruiting over 30 new people during the year, it secured new office space in December and embarked on what would be a six-month refurbishment of a 10,000 sq ft Victorian factory on the banks of The Thames, future-proofing Medicom’s planned growth to 150 people by 2015.

Judges’ comments

There is evidence of exceptional client service and outstanding financial performance. You get a sense that they are relentless in delivery and invest in the right level of account experience to keep customers happy.