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Excellence in Engagement Through Multiple Channels (Digital and Traditional)

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Rosacea: Beyond the Visible

by Galderma with support from Havas Life Medicom

Summary of work

Research shows any severity of rosacea (characterised by persistent redness and bumps) negatively impacts people both physically and emotionally. Hidden symptoms like stinging, loss of confidence and feelings of low self-worth are highly prevalent but significantly under-recognised by doctors. At the start of 2018, only 12% of UK, German, Italian and Canadian physicians stated they were aiming to clear patients of all symptoms.

Changing that statistic required engaging a significant proportion of the audience (at least 25%), ideally several times. The only way to achieve that was to use a mix of targeted channels to deliver behaviour-changing content.

The result is a brilliant example of what mass reach can achieve – scaled attitudinal change that will have a real benefit to people’s lives.

Judges' comments

Galderma and Havas Life Medicom’s entry had a strong, clear and comprehensive multichannel strategy with good use of distribution. It was a very interactive campaign that used the burden report in different ways. It had great message recall and exposure. There was a range of stakeholders and different routes to reach them, with different online channels and media being used.


Project Family - by Ferring Pharmaceuticals with support from 90TEN, with project-specific support from Syneos

Highly commended

Confidence BE Launch Campaign - by Salts Healthcare with support from The Foundry

Finalists - by Ferring Pharmaceuticals with support from Havas Life Medicom

Rosacea: Beyond the Visible - by Galderma with support from Havas Life Medicom

Chickenpox Awareness Campaign - by MSD with support from Purple Agency

Key dates

Entry deadline 26 August 2022
Extended entry deadline 2 September 2022*
*additional fee applies
Judging Day 6 October 2022
Company/Team of the Year Interviews 21 October 2022
PMEA Event 23 November 2022