Smart Thinking

Finding new approaches to delivering traditional services in novel ways

Highlighting the importance of joining your sector’s professional association

The possibility of errors and the need to be cautious

There is one very special, overlooked area, in large organisations and small, that builds skills like no other: rare diseases

Taking the opportunity to start afresh, with a whole year to achieve our goals

Unlocking future-readiness with three essential human skills

The top seven future capabilities that every team needs

It’s been a year characterised by volatility, uncertainty, complexity and ambiguity