eWizard Remote Detailing: How to Eliminate Health Risks and Maintain Communication Value for Pharma During the COVID-19 Pandemic?

Since the COVID-19 crisis is now officially a pandemic, Pharma and Life Sciences are continuing to participate in the effort of mitigating the spreading of coronavirus disease in the world. The pandemic outbreak has reshaped and changed society in terms of how we live, work, travel and above all behave. That is why, pharmaceutical companies all around the globe are looking for alternative ways to keep in touch with their audiences while minimizing the risks for the health and well-being of both medical representatives and healthcare professionals.

In terms of communication with healthcare professionals, Remote Visits are now considered to be the most serious alternative to traditional communication channels, especially to in-person meetings, and are gaining popularity worldwide. Virtual meetings are presenting an opportunity for the most flexible use of modern technology, and at the same time allow to stay indoors and keep social distancing. Because of this very needed distance, let's talk about how to maintain interactions with physicians during the pandemic.

Here’s why you would want to consider a remote solution

eWizard Remote Detailing is an effective and cost-efficient tool that empowers pharma to leap beyond the several-minute visits. It allows pharmaceutical representatives to virtually approach a larger number of healthcare professionals via a secure, web-based platform. Besides, Remote Detailing platform incorporates a set of powerful functionalities that are vital for pharma in such a situation where we must keep a distance. Using eWizard Remote Detailing, a medical representative can organize the meeting online via stable VoIP and presentation interface and capture feedback from any device.

Why do global pharmaceuticals companies choose Remote Detailing? Look at the most cited arguments:

• No need for physical presence
• Easy to manage meetings, schedule, or reschedule if needed
• Readily available content on doctors’ screens
• Immediate access to further data
• The ability to look through interactive content on mobile devices together with a medical representative
• Implemented 24/7 LiveChat Support through all eWizard Remote Detailing pages

Moreover, a medical representative’s personal KPIs are collected and stored in a CRM system. Powered by eWizard platform, the solution allows both creating eDetailing presentations for remote calls and running meetings with full integration with CRM.

On top of that, by utilizing Remote now, the industry gets an opportunity to:

• increase frequency of interactions with HCPs
• drive engagement and extend the duration of each call to up to 30 minutes
• combine different channels (such as emails, eDetailers, landing pages) and activities easily within one interface and one customer journey
• get comprehensive reports and analytics to customize your strategy

In this time of change and uncertainty that the world recently has found itself in, the whole pharmaceutical industry is trying to take care of customers’ safety while also going on with its mission. We should cope with this new reality and can easily overcome its challenges by using the tools that help launch and maintain safe interactions.

The good news is that free access to eWizard Remote Detailing platform will be provided for all eWizard users and those who will join.

To learn more how medical representatives can engage HCPs easily from any office or home - request more details. 

Tune in to find out more about how to build a long-distance customer relationships during a worldwide pandemic with a the help of reliable and secure online meetings platform designed specifically for Life Sciences: our webinar on Tuesday, April 7, 2020, 03:30 PM – 04:00 PM CEST.

Establish long-lasting and value-based interactions with HCPs, at any time, any place.