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European payers define healthcare's customer
"Pharma should define their customer as the PATIENT." Detlev Parow, Head of Department of Care Management Development, DAK.
"Pharma should define their customer as the PATIENT." Detlev Parow, Head of Department of Care Management Development, DAK.
Last week, German and Spanish payers sat down with createhealth.io to discuss healthcare Customer Experience (CX). Beyond their direct message around definitions, they shared the pain points payers face when attempting to improve customer experience (CX). And, how they're looking to pharma for long-term collaborative solutions based on data driven from local needs...
You can read the full report here:
http://bit.ly/1FKNc3G
Last week, German and Spanish payers sat down with createhealth.io to discuss healthcare Customer Experience (CX). Beyond their direct message around definitions, they shared the pain points payers face when attempting to improve customer experience (CX). And, how they're looking to pharma for long-term collaborative solutions based on data driven from local needs...
You can read the full report here:
http://bit.ly/1FKNc3G
Company Details
CreateHealth.io
07796844655
Address:
The Mount
Barrow Hill
Sellindge
Ashford
Kent
TN25 6JQ
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