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- PMLiVE

Webinar: Become your customer’s chosen channel

December 8, 2016 | pharma, pharmamarketing, multichannel, webinar, pharmaceutical, 

Your customer now expects to access knowledge in any format and at any time that they desire.

But how do you become the ever-present partner that they trust and value above all else?

Multichannel communications that build partnerships

In this webinar, we have brought together leading experts who will explain not only how our industry’s multichannel and multi-stakeholder world is changing, but what it can become.

Speakers

Phil MattonAstraZeneca
Phil Matton
AstraZeneca    
 Panos PapakonstantinouNovartis
Panos Papakonstantinou
Novartis
- PMLiVE
Gerard Akkerhuis
Daiichi Sankyo Europe   
- PMLiVE
Sebastian Koelsch
Anthill   

Key learnings

  • See what a real customer partnership looks like
  • Understand how digital innovations can bring greater personalisation and freedom to your customer
  • Move from customer service to customer experience– without employing new people
  • Create a single customer view through better sales and marketing integration
  • Use real-time customer insights to adapt marketing campaigns based on customer behaviours

Read more: http://bit.ly/2hjJ6gZ

This content was provided by Anthill Agency