The Rare Disease and Training teams at TVF Communications are
delighted to be shortlisted once again for two prestigious awards at this
year’s PMEA event. The entries illustrate two of TVF’s core competencies: ‘Rare
Diseases and Orphan Drugs’, and ‘Excellence in Training Capability Development’.
The former award requires demonstration of a “thorough understanding of the specific healthcare environment”, and
a “tailored approach” to “drive the business forward”; while the
latter requires educational initiatives to be “well planned, sustainable and integrated into overall direction and
strategy.”
In partnership with our clients, TVF strive to make a real
difference to the healthcare landscape, by getting the right messages to the
right audience at the right time. Both shortlisted initiatives are aspects of
broader over-arching strategies, with the ultimate aim to improve the lives of patients
around the globe. For both target diseases, Hunter
Syndrome (MPS II) and Hidradenitis
Suppurativa (HS), a timely diagnosis is imperative, as the early symptoms are
often mistaken for far more common and far less severe conditions – delaying effective
treatment.
This is particularly vital for MPS II, where a core
objective is to raise awareness of the early signs of disease among key
referring physicians, with a call to action to refer to a geneticist if the syndrome
is suspected. We encapsulated this message in an animated infographic conveying
key prevalence data to emphasise the progressive nature of the disease and the
quality of life benefits of prompt treatment. The video format allowed for an
extended reach to target physicians beyond the reps on the ground, leveraging
YouTube and email campaigns to optimise visibility. With over one thousand
views on the last three months, we are confident that we are already raising
awareness – and the metrics agree with us!
HS is also a complex disease, which requires close communication
between Key Account Managers (KAMs) and physicians, in order to maximise awareness
of both the disease and the available treatments. Supporting these
conversations meant supplying KAMs with detailed yet flexible training –
something we successfully achieved through the development of a dynamic, fully
interactive eLearning tool. As well as utilising key tactics to prompt
knowledge-retention, we structured the content along the patients’ journey,
bringing the typical treatment pathway to life. This deep understanding of the
healthcare environment and patients’ experiences with the disease has prepared KAMs
for new and insightful conversations with physicians.
We are very excited to be recognised for two projects which
reflect both our key strengths as an agency, and our dedication to improving
the lives of patients - and look forward to the ceremony on 23rd
November!