Your customer now expects to access knowledge in any format and at any time that they desire.
But how do you become the ever-present partner that they trust and value above all else?
Multichannel communications that build partnerships
In this webinar, we have brought together leading experts who will explain not only how our industry’s multichannel and multi-stakeholder world is changing, but what it can become.
Speakers
Phil Matton AstraZeneca Panos Papakonstantinou Novartis Gerard Akkerhuis Daiichi Sankyo Europe Sebastian Koelsch Anthill
Key learnings
See what a real customer partnership looks like
Understand how digital innovations can bring greater personalisation and freedom to your customer
Move from customer service to customer experience– without employing new people
Create a single customer view through better sales and marketing integration
Use real-time customer insights to adapt marketing campaigns based on customer behaviours
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