Interview with Sebastian Kölsch, Chief Solutions Officer at Anthill.
With
all the talk about multichannel marketing over the years, one would think that
there’s little left to say. So why is it still such a hot topic?
Sebastian: What we hear from
the industry is that their multichannel is not working as was imagined. The
expectation was that it would improve ROI and increase access to HCPs. What
people are experiencing, however, is that it adds costs without providing the
expected improvements.
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