With expertise in designing and
delivering a wide range of patient support programmes, Ashfield has been
supporting pharmaceutical and healthcare companies for over 15 years across a
large range of therapeutic areas. With Health Cloud, Ashfield is centralising
all patient information in one place, ensuring that caregivers and healthcare
providers get a complete view of each patient and their unique needs. As a
result, all parties will be able to provide more personalised care.
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Nareda Mills, Senior Vice President of US Patient Services at
Ashfield, commented: "As a platform, Health
Cloud is the perfect fit for Ashfield’s approach to patient support programmes.
We design tailored care plans, so that each patient receives the right message,
through the best channel and at the appropriate frequency.”
“We want to
provide a connected experience between patients, carers, healthcare
professionals, Ashfield nurse teams and care co-ordinators – with everyone
aligned around patients’ needs and their care journey. Health Cloud enables
this process in a more sophisticated and efficient way than ever before."
Nagore Fernandez, Head of Patient Services at Ashfield for Europe,
added: “We need the right technology to deliver
multi-channel engagement whilst collecting and responding to real world data.
Health Cloud will be a real advantage for our multi-country programmes as we
can ensure local compliance whilst tracking global data and delivering accurate
reports. Our clients will also benefit from faster set-up time as well as
increased flexibility and scalability of patient support programmes.”
Joshua Newman, M.D., Chief Medical Officer at Salesforce, said: “Technology is driving a change in patient expectations, and
healthcare companies are under increasing pressure to use modern, smart
technology to foster strong patient relationships. With Health Cloud, Ashfield
is enhancing its patient support programmes, enabling more personalised, 1-to-1
communication with patients about their disease, as well as the right level of
support to help them stay on track with their prescribed course of therapy.”
For more information on our patient services, please visit our
website or contact Nagore.Fernandez@ashfieldhealthcare.com.