Please login to the form below
Ashfield emphasises patient focus with the implementation of Salesforce Health Cloud
Ashfield has announced that it will be implementing Salesforce Health Cloud – the patient relationship platform that helps care providers collaborate more efficiently, better understand their patients and build stronger relationships across their entire care teams. Ashfield is advancing its offering by using Health Cloud for its patient support programmes in the United States and Europe.
With expertise in designing and
delivering a wide range of patient support programmes, Ashfield has been
supporting pharmaceutical and healthcare companies for over 15 years across a
large range of therapeutic areas. With Health Cloud, Ashfield is centralising
all patient information in one place, ensuring that caregivers and healthcare
providers get a complete view of each patient and their unique needs. As a
result, all parties will be able to provide more personalised care.
![]()
Nareda Mills, Senior Vice President of US Patient Services at Ashfield, commented: "As a platform, Health Cloud is the perfect fit for Ashfield’s approach to patient support programmes. We design tailored care plans, so that each patient receives the right message, through the best channel and at the appropriate frequency.” “We want to provide a connected experience between patients, carers, healthcare professionals, Ashfield nurse teams and care co-ordinators – with everyone aligned around patients’ needs and their care journey. Health Cloud enables this process in a more sophisticated and efficient way than ever before."
Nagore Fernandez, Head of Patient Services at Ashfield for Europe, added: “We need the right technology to deliver multi-channel engagement whilst collecting and responding to real world data. Health Cloud will be a real advantage for our multi-country programmes as we can ensure local compliance whilst tracking global data and delivering accurate reports. Our clients will also benefit from faster set-up time as well as increased flexibility and scalability of patient support programmes.”
Joshua Newman, M.D., Chief Medical Officer at Salesforce, said: “Technology is driving a change in patient expectations, and healthcare companies are under increasing pressure to use modern, smart technology to foster strong patient relationships. With Health Cloud, Ashfield is enhancing its patient support programmes, enabling more personalised, 1-to-1 communication with patients about their disease, as well as the right level of support to help them stay on track with their prescribed course of therapy.”
For more information on our patient services, please visit our website or contact Nagore.Fernandez@ashfieldhealthcare.com.
Nareda Mills, Senior Vice President of US Patient Services at Ashfield, commented: "As a platform, Health Cloud is the perfect fit for Ashfield’s approach to patient support programmes. We design tailored care plans, so that each patient receives the right message, through the best channel and at the appropriate frequency.” “We want to provide a connected experience between patients, carers, healthcare professionals, Ashfield nurse teams and care co-ordinators – with everyone aligned around patients’ needs and their care journey. Health Cloud enables this process in a more sophisticated and efficient way than ever before."
Nagore Fernandez, Head of Patient Services at Ashfield for Europe, added: “We need the right technology to deliver multi-channel engagement whilst collecting and responding to real world data. Health Cloud will be a real advantage for our multi-country programmes as we can ensure local compliance whilst tracking global data and delivering accurate reports. Our clients will also benefit from faster set-up time as well as increased flexibility and scalability of patient support programmes.”
Joshua Newman, M.D., Chief Medical Officer at Salesforce, said: “Technology is driving a change in patient expectations, and healthcare companies are under increasing pressure to use modern, smart technology to foster strong patient relationships. With Health Cloud, Ashfield is enhancing its patient support programmes, enabling more personalised, 1-to-1 communication with patients about their disease, as well as the right level of support to help them stay on track with their prescribed course of therapy.”
For more information on our patient services, please visit our website or contact Nagore.Fernandez@ashfieldhealthcare.com.
Company Details
Ashfield
Address:
Ashfield House
Resolution Road
Ashby de la Zouch
Leicestershire
LE65 1HW
UK
Latest content on this profile
- Ashfield Healthcare Communications announces two new alliances with Argon Global Healthcare and MIMS
Ashfield
- Caitlin qualifies as ‘Mental Health Champion’
- Project Manager uses personal development funding to support friends' and colleagues' well-being – by Helen Capelin Head of Operational Excellence.
Ashfield
- Ashfield Healthcare Communications is now in Manchester!
- We are happy to announce that we have officially moved into our Manchester office! This will be our 16th office for Ashfield Healthcare Communications along with our others across Europe, America, and Asia-Pacific.
Ashfield
- A reflection of ESMO
- Client Relationship Director Fabienne Wild from Ashfield Meetings & Events reflects on the recent conference season and on her experience at the European Society for Medical Oncology (ESMO).
Ashfield
- Ashfield releases new Divisional Casebook – stories of collaboration, innovation and success
- Today's healthcare companies are looking for an agile and responsive partner to help them overcome complex challenges, deliver innovative products and break into new markets.
Ashfield
- Allegro welcomes third intake of aspiring medical writers to fast-track training programme
- Ashfield Healthcare Communications, a leading global healthcare communications agency, today welcomes its third intake of aspiring medical writers into its accelerated medical writing training programme, Allegro.
Ashfield
