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Elisa Del Galdo
This page shows the latest Elisa Del Galdo news and features for those working in and with pharma, biotech and healthcare.
The beauty and the beast of customer experience
The most important insights come from customers themselves. “There's still a tendency for companies to think 'inside-out' rather than outside-in,” says Elisa del Galdo, head of customer experience, ... It's exciting to see so many companies building
Latest news
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Are you experienced?
There are many different types of customer in pharma, agrees Blue Latitude Health's director and head of CX Elisa del Galdo, adding that this is especially true when it comes ... In looking to address this Elisa suggests that first and foremost
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Responding to non-adherence
Our research indicates that adherence can be an issue where patients feel isolated from their healthcare professional,” says Elisa del Galdo, head of customer experience at Blue Latitude Network. ... being of patients that companies should be looking at
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Latest appointments
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Blue Latitude boosts its team
Meanwhile, Elisa del Galdo has been appointed to Blue Latitude's board of directors.
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Blue Latitude boosts senior management team
Elisa del Galdo joins as head of customer experience. Elisa del Galdo has joined the strategic marketing agency Blue Latitude as head of customer experience. ... Del Galdo has already started in her new role, reporting to Blue Latitude managing director
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Latest from PMHub
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Digital therapeutics and their impact on society
Head of Customer Experience Elisa del Galdo explores how healthcare technology can help chronic disease patients and asks what makes a good digital therapeutic?
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The Challenges Of UX In Healthcare: Technology To Change Lives
Blue Latitude Health Director and Head of Customer Experience Elisa Del Galdo explores the latest digital healthcare trends and reveals the innovations changing the sector today. ... Image: Blue Latitude Health Director and Head of Customer Experience
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Localising digital services in healthcare: efficient and effective adaptation
Head of Customer Experience Elisa del Galdo explains what localisation means and how pharma companies can effectively and efficiently develop and deploy their services, helping you overcome the challenge of different ... Head of Customer Experience
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The changing role of the expert in healthcare: challenges in customer-centricity
Head of Customer Experience Elisa del Galdo talks through how the evolution of the relationship between HCPs and patients is changing the role of the expert in healthcare.
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Patient-centred care innovation in dementia: a conversation with Neil Maiden
In January 2016, Head of Customer Experience Elisa del Galdo gave a talk at UXPA UK’s monthly event about user experience in healthcare.
More from PMHub
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- AbbVie’s Rinvoq receives FDA approval for Crohn’s disease
- Bayer’s Nubeqa combination recommended by NICE to treat metastatic prostate cancer
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Collected Group
Collected Group is a forward thinking healthcare communication company that supports biopharma and diagnostic companies to engage in more lasting...
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